Introduction to Effective Communication

For Online Administrative Employees

This course is especially for people working online in administrative support, such as virtual assistants. However, anyone who needs to communicate professionally will benefit from it.

It introduces the Communication Process Model. When you understand and follow the steps in this model you will reduce the chance of miscommunication. When miscommunication or misunderstanding does occur, you will be able to recognize where it happened, and fix it.

The course includes short, multiple choice quizzes, and handouts you can download.


Overview of Learning Outcomes and Topics

Your Instructor

Bart Zych
Bart Zych

Frequently Asked Questions

When does the course start and finish?
You will have one month to complete the course after you sign up. It is a completely self-paced online course - you decide when you start and when you finish within your 1-month access period.
How long do I have access to the course?
After enrolling, you have 1 month to complete the course - across any and all devices you own.

Get started now!